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FAQ

F.A.Q.
Answers to your Questions

 

SHOPPING INFORMATION

Is it for boy or a girl?

You can play with the designs- but we clearly marked what we believe is suitable for little ladies or gentlemen

Black clothes – do they fade?

We searched for the best quality dark pigments that would comply with organic standards. Please follow the washing instructions.

Which sizes are available?

Currently we are running sizes 68 to 92, which is standard for 6 months old till 2 years old. But keep in mind kids are so unique – so we suggest you try bigger size.

Do you do it yourselves?

Yes we manufacture items ourselves – currently our factory is located in Germany.

What about older kids?

Yes – our kids grow aswell. So we plan to expand our collection to ages till 10 y.o.

Why black?

Because it’s one of the most sought after colors when it comes to baby garments.

Is it always going to be black only?

No. However we consider black color as out trademark, we will play with some color accent or patterns in our next collections. But there always going to be black!

Will there be new items?

Yes, we will deliver 2 collection per year- as most brands do: Spring-Summer and Fall-Winter.

Will you keep the same design?

For every collection we will invite third party designers to collaborate. We think this will boost our creativity and we would create some fantastic garments together. But we will remain Victorian, Dark-Romantic inspired brand.

 

Shipping outside EU

Yes, we ship outside EU. Please note that you are responsible for paying duties and customs clearance. Per your request we may not add invoice to the shipment (you will receive electronic copy only). For other inquiries please drop us an email on international@infantiumvictoria.com.

 

Delivery charges

Delivery within Germany costs $4,  orders over $60 will be shipped for free!

Delivery within EU costs $5 for standard delliverty and $10 for priority delivery, delivery for the orders over $200 is free. International Delivery costs $15 for standard delivery and $20 for priority delivery.

 

Returns

It is possible to return unused goods within 28 days. Please use the form which you can find in your package. Returns within Germany are free of charge! Please send an e-mail to care@infantiumvictoria.com to get your return label. Customers from other countries will be responsible for paying return postage.

Other questions

If you have any other questions don’t be shy and send your request to care@infantiumvictoria.com. We will be happy to help!